ReStory: Chill Electronics Repairs Characters Guide: Meet the Cast

Why the Characters Make ReStory Special

If you’ve booted up ReStory: Chill Electronics Repairs expecting just another cozy shop sim where you mindlessly screw and unscrew gadgets, you’re in for a pleasant surprise. The game, developed by Mandragora and published by tinyBuild, launched on August 6, 2026, and has already sold over 100,000 copies in its first day. But the real hook isn't the soldering iron—it's the people who walk through your door. The ReStory: Chill Electronics Repairs characters aren't just quest givers; they're the emotional core of a branching narrative where your customer service decisions determine which of four endings you'll see.

Set in mid-2000s Tokyo, this narrative-driven simulator asks you to balance profit with empathy. The game deliberately hides any morality meter, forcing you to actually listen to your customers rather than min-max your way through conversations. This guide breaks down every major character, explains their personal arcs, and shows you how your repair choices ripple outward into their lives.

Meet the Core Cast of ReStory: Chill Electronics Repairs

While the game features a rotating cast of walk-in customers and online orders, four central NPCs anchor the main storyline. These are the characters whose fates are most directly tied to your behavior, and resolving their arcs positively is the key to unlocking the good and secret endings.

The Former Gangster: A Test of Judgment

The former gangster is arguably the most morally complex character in ReStory: Chill Electronics Repairs. When he brings in a phone for repair, you'll discover disturbing content stored on it. The game presents you with a binary choice: report him to authorities or stay silent.

• Reporting him leads to his immediate arrest and permanently blocks his redemption arc, pushing you toward the bad ending.
• Staying silent opens up a multi-visit storyline where you help him find legitimate work and rebuild his life.

According to community guides, this is the most commonly missed character arc because players default to the "lawful" choice without considering the game's thematic emphasis on second chances. The former gangster's arc has a hidden second phase required for the secret ending, where he returns to test whether you genuinely believe in his transformation.

The Lovestruck Student: More Than a Crush

The lovestruck student approaches your shop with a deceptively simple request: help him compose a confession message to his crush. On the surface, this seems like a low-stakes side quest, but it's actually a gateway to one of the game's most touching subplots.

To resolve his arc positively, you must:

1. Agree to help him rather than brushing him off
2. Ask follow-up questions to understand his actual situation
3. Avoid writing a generic, templated confession

The secret ending requires you to dig deeper. His real motivation only becomes clear if you probe beyond the initial request, and you'll discover his situation connects to another customer in a way that reshapes your understanding of the shop's community.

The Eggotchi Girl: Restoring More Than Hardware

The Eggotchi girl brings in a virtual pet device—clearly inspired by the Tamagotchi craze—with a cracked screen. Most players would simply replace the screen and call it a day. But the ReStory: Chill Electronics Repairs characters are designed to reward thoroughness.

Hidden within the Eggotchi's data is information about the girl's family. If you only repair the screen, you miss this entirely. Fully restoring all the data on the device unlocks a family reconciliation scene that's essential for both the good and secret endings.

This character exemplifies the game's core philosophy: every device has a story, and the depth of your repair determines how much of that story you uncover.

Hashimoto: The Landlord with Secrets

Hashimoto is your landlord, and he's the character who most directly ties your shop's present to its past. When he brings you a device to repair, you have a choice: charge him full price, offer a discount, or do the work for free.

• Charging full price is the profit-maximizing choice but closes off his storyline.
• Offering a discount or free repair opens up conversations about the device's history and the shop's previous owner.

Completing Hashimoto's arc fully unlocks a locked drawer in your shop that contains crucial lore about the building's past. This information is required for the secret ending and provides emotional weight to the otherwise mundane act of running a business.

How Character Choices Determine Your Ending

The genius of ReStory: Chill Electronics Repairs is that it never tells you which choices matter. There's no reputation bar, no alignment meter, no visual indicator that you've made a "good" or "bad" decision. Instead, the game silently tracks how you handle each customer arc and weighs those decisions at key story moments.

The Good Ending Requirements

To achieve the good ending, you need to positively resolve the arcs of all four core NPCs:

• Former Gangster: Stay silent about the phone content, then help him find legitimate work during follow-up visits
• Lovestruck Student: Help him compose the confession and take time to understand his situation
• Eggotchi Girl: Fully restore all device data, not just the screen
• Hashimoto: Offer a discount or free repair and ask about the device's history

The Secret Ending's Hidden Conditions

The secret ending is the hardest to reach, requiring roughly 12–15 hours of careful play. Beyond the good ending requirements, you must also:

1. Complete the gangster's redemption second phase — He returns after changing his life with requests that test your belief in him
2. Uncover the student's true motivation — Ask follow-up questions beyond the confession request
3. Trigger the Eggotchi family reconciliation — Requires full data restoration
4. Open Hashimoto's locked drawer — Complete his arc fully to reveal the shop's history

The Bad Ending: What Not to Do

The bad ending isn't triggered by a single catastrophic choice. Instead, it's the cumulative result of consistently prioritizing profit over people. Specific actions that push you toward this ending include:

• Reporting the gangster's phone content to authorities
• Always choosing the most profitable repair options
• Rushing repairs without engaging in conversation
• Refusing to engage with the personal stories behind each visit

Player Experience: What the Community Says

The Steam community has been vocal about the game's character-driven design. With an Overwhelmingly Positive rating (96% of 1,942 English reviews), players consistently praise the narrative depth. One player noted that they "watched a few vids about this game when people were playing the demo" and were surprised by how much the characters grew on them over time.

Player experience reports indicate that most people miss the secret ending on their first playthrough because they treat every repair like a routine job. The game rewards players who take time to chat with customers, even when those conversations don't immediately lead to profit.

The game's developer, Mandragora, has already released a first patch (v1.0.009r) addressing various bugs, including issues with the Eggotchi, Goman, and Brick Game devices. This responsiveness to community feedback suggests the character stories will continue to evolve in future updates.

Tips for Maximizing Character Engagement

If you want to experience everything the ReStory: Chill Electronics Repairs characters have to offer, follow these practical tips:

• Talk to every customer, every time — Even repeat visitors may have new dialogue options
• Don't rush repairs — The game doesn't penalize you for taking your time
• Accept less profitable jobs — Some of the best story moments come from discounted or free work
• Check your email regularly — Online orders sometimes tie into character arcs
• Replay with a guide — After your first blind playthrough, use a guide to find what you missed

The game's branching narrative means no two playthroughs are identical. Whether you're aiming for the heartwarming secret ending or just want to relax and repair gadgets, the characters will remember how you treated them.

FAQ

How many characters are in ReStory: Chill Electronics Repairs?

The game features a rotating cast of customers, but four core NPCs drive the main storyline: the former gangster, the lovestruck student, the Eggotchi girl, and your landlord Hashimoto. Additional minor characters appear through online orders and walk-in visits, but these four are essential for unlocking the good and secret endings.

Can I get the good ending on my first playthrough of ReStory: Chill Electronics Repairs?

Yes, but it's challenging. The game doesn't show you a morality meter or indicate which choices matter, so most players miss several major story branches on their first run. To get the good ending, you need to resolve all four core character arcs positively, which requires actively engaging with customers rather than treating them like routine repair jobs.

What happens if I report the gangster in ReStory: Chill Electronics Repairs?

Reporting the gangster leads to his immediate arrest and permanently blocks his redemption arc. This choice pushes you toward the bad ending, as it's one of the clearest signals to the game that you're prioritizing rules over relationships. Staying silent opens up a multi-visit storyline that's essential for the good and secret endings.

How long does it take to see all the character endings in ReStory: Chill Electronics Repairs?

The bad ending takes roughly 6–8 hours, the default ending takes 8–10 hours, the good ending takes 10–12 hours, and the secret ending requires 12–15 hours. To see all four endings, you'll need multiple playthroughs, as your choices throughout each run permanently determine which ending you receive.

For more details about the game's features and to check current pricing, visit the official ReStory: Chill Electronics Repairs Steam page.